Most helpful review

My money is tied up the will not take any documents that I have sent for identity

I have been a customer about 5 years I needed to change my address so they froze my account.I have sent document after document but they say that can't take of any of.
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ID
#4165461 Review #4165461 is a subjective opinion of poster.
Location
Louisville, Kentucky

Have not been attended to

My account on wstsaap jas been hacked i want to be restored.i received codes wothout requesting them and its not working
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ID
#4103960 Review #4103960 is a subjective opinion of poster.
Location
Lusaka, Lusaka Province
New Reviewer

Resolved: I can't get a pin number or use my account.

AccountNow - I can't get a pin number or use my account.
Update by user Jul 31, 2022

Need pin no. Only.

Update by user Jul 31, 2022

Need pin number Only..I love your card

Original review posted by user Jul 01, 2022
I've tried to get pin number but don't let me.i depend on this money. I've been a customer for a long time. Retired and be nice if I could use it. Pin no. 1920.

User's recommendation: Yes just get it so I can use the card.

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Resolved
ID
#3722834 Review #3722834 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • Money always on time and early as promised never had any issues
Cons
  • Card get declined
Preferred solution
Be able to use card
New Reviewer

Pin lock.. pushed wrong button

I now can't use my card at all. I have bill's to pay. Your company must need the money All I need is a new pin no. It sad when you can't use your own money
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ID
#3722733 Review #3722733 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
To be able to use my card and pin number

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

This is the worst company I've ever dealt with in my life

For for March and April they have withheld my social security disability payments and refuses to send me a new card I have sent over 60 times my ID and they continue to say it's blurry there's no way I can get no one to help me not the FDIC not any of the regulatory people and I am at my Wit's End I literally lost my place to live because I wasn't able to make rent because they withheld my money I can get no one to help me I don't even know what to do I am so just at the desperation point close your account while you still have access to it

User's recommendation: Dont deal with this company they will take ur funds and lock it and no recourse.

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ID
#3702110 Review #3702110 is a subjective opinion of poster.
Location
Boles, Missouri
Pros
  • I got my check today early
  • Two days earlier payments
Cons
  • Violated their own contract
  • Call center not in united states
  • No one can help in a emergency situation
Loss
$1900
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refuse to send new debit card